E-education for TJR: Emails help manage patient expectations

istockphoto.com #3774291 By Emily Delzell An email-based education and communication service is helping patients understand what to expect as they get ready to undergo or recover from total joint replacement (TJR) surgery. “Education is great big satisfier for patients,” said orthopedic clinician Nancy Sevier, RN, ONC. Sevier has been working with TJR patients for 30 years, most recently at Boston’s New England Baptist Hospital (NEBH), where she and orthopedic surgeon Richard Scott, MD, partnered with electronic communication company UbiCare to develop an email series timed to coincide with a patient’s journey through the TJR process.

istockphoto.com #3774291 By Emily Delzell An email-based education and communication service is helping patients understand what to expect as they get ready to undergo or recover from total joint replacement (TJR) surgery. “Education is great big satisfier for patients,” said orthopedic clinician Nancy Sevier, RN, ONC. Sevier has been working with TJR patients for 30 years, most recently at Boston’s New England Baptist Hospital (NEBH), where she and orthopedic surgeon Richard Scott, MD, partnered with electronic communication company UbiCare to develop an email series timed to coincide with a patient’s journey through the TJR process.

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E-education for TJR: Emails help manage patient expectations