Difficult patients: It’s not them, it’s you, doctor

Jacqueline Fellows writes, “The rise of consumerism and the arrival of quality surveys for physician practices means doctors will have to pay more attention to patient relationships. Providers can be choosy, but so can patients. When I am sick, even if it is just a minor cold, I am cranky.

Jacqueline Fellows writes, “The rise of consumerism and the arrival of quality surveys for physician practices means doctors will have to pay more attention to patient relationships. Providers can be choosy, but so can patients. When I am sick, even if it is just a minor cold, I am cranky.

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Difficult patients: It’s not them, it’s you, doctor